Online Backup

The Hitachi Cloud Services Connection (HCSC) Online Backup Service is one of the most comprehensive data protection services for both physical and virtual environments. By combining advanced technology to capture byte-level differences with powerful compression algorithms, it efficiently and securely backs up desktop or server application data off-site.


Customer Challenges

Backup is an essential part of an organization’s data protection and compliance strategies. Traditional onsite backup options are often complex, unreliable and expensive, leading to low backup completion success rates, increased human errors, and shrinking backup windows. This situation is becoming further complicated as trends in home office, remote office and mobile computing become more established.


Solution Description

HCSC Online Backup Service offers a centralized management portal to manage application backup and store your backup data remotely using the Internet. All data is encrypted at the source before transfer using military-grade encryption algorithms to ensure maximum protection. With our simple and reliable online backup service, you can save on hardware and software costs, reduce overall operational and management costs, and increase your operational efficiency.


Key Features

  • One comprehensive solution for desktops, laptops and servers
    • Includes Microsoft® SQL Server® backup, Microsoft Exchange Server® backup, Microsoft Active Directory® / System state backup, and MySQL backup in Microsoft Windows® and Linux
    • Works on Windows, Linux, FreeBSD, and Apple Mac OSX
  • Incremental backups to save bandwidth and time by storing only those bytes that have changed and not the entire file
  • Centralized management using the web for convenient data backup and restore scheduling
  • Flexible scheduling available
    • Hourly, daily, weekly and monthly
    • Every few hours
    • On particular days and at particular times
    • Multiple full/Incremental backup
    • Military-grade (up to 448-bit) data encryption before transfer
  • Intelligent backup
  • Versioning recovery for
    • Single file
    • Deleted files
    • Older versions of files
  • Data retention based on time and version
  • Unbreakable security
    • Powerful encryption prevents unauthorized access when data is at rest or in transit
    • Up to 448-bit encryption using the proven Blowfish algorithm
  • Automation
    • Once configured, runs automatically
    • Every conceivable scheduling option (including multiple full backups) is available
    • Works quietly in the background
    • In depth integration with mission-critical applications such as Microsoft Exchange, Microsoft SQL Server, Microsoft SharePoint®, Oracle, MySQL, PostgreSQL and more


Key Attributes

  • User portal for centralized management
  • Intelli-Delta technology
  • Secure offsite backup repository (customized encryption for each backup and schedule)
  • Quick restore capability: End users can easily restore their data up to the file level
    • File level
    • Database level
    • Mailbox level
  • Email alerts and notifications for problems and errors


Key Benefits

  • Reliable and secure
    • Service is managed transparently against SLOs
    • Simple and secure deployment
    • Reduces in-house backup data capacity
    • Simplifies data protection for offsite storage
    • Technology is based on Hitachi Blade Server and storage solution, streamlining computing performance and ensuring high reliability of service
  • Flexibility
    • Seamless integration with new or additional infrastructure costs and TCO
    • Transparent backup and archiving at production site monthly subscriptions
    • No impact on existing backup practices
  • Service-oriented deliverables
    • Comprehensive backup strategy
    • Uses industrial best practices
    • 24/7 support center with Security Management alerts and monitoring System (ISMS) certified
  • Cost-effective
    • Reduces operating cost and TCO
    • Simple and affordable monthly subscriptions
    • On-demand pricing


Service Quality

  • All Service Operation Center staff are ITIL certified
  • ISO 27001 Information Security Management System (ISMS) certified


Solution Diagram